Counselling is a process that focuses on enhancing the psychological well-being of the client, such that the client is then able to reach their full potential. This is achieved by the counsellor facilitating your personal growth, development, and self-understanding, which in turn empowers you to adopt more constructive life practices.

It can enable you to develop a clearer understanding of your concerns and help you acquire new skills to better manage personal and educational issues.

A counsellor can offer a different perspective and help you think of creative solutions to problems.

Sharing your thoughts and feelings with a counsellor, and not someone personally involved in your life can be most helpful.


Counselling is a process used to identify, discuss and resolve issues that are affecting an employee. Counselling takes place between an employee and a counsellor. Often the counsellor is the employee's direct leader.

Counselling is frequently used to identify issues affecting an employee's performance where the performance level is continually below acceptable levels or has markedly declined. However, counselling can also be used to:

Improve interpersonal relations between and help individuals with relationship/career development.  Such as; resolve social issues and support with disciplinary issues and helping individuals deal with issues that are affecting their work attendance.